Virus & Malware Removal
Complete virus cleanup, ransomware recovery, and security hardening
Protect your computer, your data, and your privacy
Types of Threats We Remove
Viruses
Trojans, worms, rootkits, and other malicious software that infects your system.
Malware & Spyware
Adware, browser hijackers, keyloggers, and programs that spy on your activity.
Ransomware
Encrypted files? We can help recover your data and remove the ransomware infection.
Pop-Up Scams
“Your PC is infected” pop-ups, fake tech support screens, and browser redirect attacks.
PUPs & Bloatware
Unwanted programs that slow down your computer and compromise performance.
Phishing Attacks
Compromised accounts from phishing emails, fake login pages, and social engineering.
Our Services
Our Process
When you bring in your infected computer, we start with a comprehensive diagnostic scan using professional-grade tools. We identify every threat — viruses, malware, spyware, adware, rootkits — and create a removal plan.
After removing all threats, we optimize your system performance, update your operating system and drivers, install security software, and harden your settings to prevent future infections.
Your data stays safe throughout the process. If files are encrypted by ransomware, we use specialized recovery techniques to restore as much data as possible.
Virus Removal Services in Bartlett, IL
Is your computer running slow, showing pop-ups, or behaving strangely? These are signs of a virus infection. Our technicians use professional-grade tools to identify and eliminate viruses, trojans, worms, and other malicious software. We perform a full system scan, remove all threats, and verify your system is clean before returning it to you.
Malware and Spyware Removal in Bartlett, IL
Malware and spyware can steal your personal information, track your browsing activity, and compromise your privacy. We remove all types of malware including adware, spyware, browser hijackers, keyloggers, and potentially unwanted programs. After removal, we install protection to help prevent future infections.
Ransomware Recovery in Bartlett, IL
Ransomware locks your files and demands payment to unlock them. Do not pay the ransom. Bring your computer to Tekkies and we will attempt to decrypt your files, remove the ransomware, and recover your data. We use specialized tools and techniques to restore access to encrypted files whenever possible.
Browser Hijacker and Pop-Up Removal in Bartlett, IL
Browser hijackers change your homepage, redirect your searches, and flood your screen with pop-up ads. We clean your browsers, remove malicious extensions, reset your settings, and eliminate the underlying malware causing the problem. We service Chrome, Firefox, Edge, Safari, and all other browsers.
Computer Tune-Up and Optimization in Bartlett, IL
After removing malware, we optimize your system for peak performance. This includes removing startup bloatware, cleaning temporary files, updating your operating system and drivers, and configuring your security settings. Most customers notice a significant speed improvement after our tune-up service.
Network Security Assessment in Bartlett, IL
Worried about your home or business network? We check your router settings, WiFi security, connected devices, and firewall configuration to identify vulnerabilities. We help secure your network to prevent unauthorized access and protect all your connected devices from future threats.
Virus and Malware Removal FAQ — Bartlett, IL
How much does virus removal cost?
Virus and malware removal at Tekkies starts with a $29.99 diagnostic fee, which is applied toward the repair cost if you approve the work. Most virus removal services range from $80-$150 depending on the severity of the infection and the time required to fully clean your system.
How long does virus removal take?
Most virus and malware removal is completed within 24-48 hours. Simple infections can sometimes be cleaned same-day. Severe ransomware cases or heavily infected systems may take longer due to extensive scanning and data recovery efforts.
Can you recover files encrypted by ransomware?
In many cases, yes. We use specialized decryption tools and data recovery techniques to restore access to ransomware-encrypted files. Success depends on the type of ransomware and how quickly you bring your computer in. Never pay the ransom — bring it to us first.
Do you remove viruses from Mac computers?
Yes. While Macs are less commonly affected, they are not immune to malware. We remove viruses, adware, and malicious software from both Windows PCs and Mac computers. We also service laptops, desktops, and all-in-one systems.
Will I lose my files during virus removal?
We make every effort to preserve your files during the cleaning process. In most cases, your documents, photos, and other data remain intact. If there is any risk of data loss, we will inform you before proceeding and can back up your files first.
How can I prevent future virus infections?
After cleaning your system, we install and configure antivirus protection, update your operating system, and provide recommendations for safe browsing habits. We can also set up automatic updates and scheduled scans to keep your computer protected going forward.
Explore Our Other Repair Services
Computer Infected? We Can Help
Bring it in or ship it to us — we’ll clean it up and lock it down
(630) 246-4441 Contact Us Mail-In Repair