Privacy Policy for AI Metrix

Effective Date: January 4, 2026

At Tekkies Computer & Gadget Repair (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information through our internal analytics tool, AI Metrix, which utilizes Google API Services to monitor our business performance.

1. Information We Collect

Through the Google Business Profile API and YouTube Data API, we collect the following non-public and public data:

  • Business Performance Data: Search queries, direction requests, and call counts related to our Bartlett store.

  • Customer Reviews: The text content and star ratings of reviews posted to our Google Business Profile.

  • YouTube Metrics: Video view counts, subscriber growth, and engagement metadata from our official channel.

2. How We Use Your Information

The data collected is used strictly for internal business intelligence and the “AI Metrix” dashboard. This includes:

  • Performing sentiment analysis on customer reviews to improve our repair services.

  • Analyzing search trends to better understand what gadget repair services our customers need.

  • Monitoring the effectiveness of our YouTube repair walkthroughs.

3. Google API Disclosure (Required for Approval)

AI Metrix’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4. Data Storage and Security

  • Limited Storage: We do not store Google Business Profile content for more than 30 days.

  • Security: We implement industry-standard encryption and security measures to protect all data accessed by AI Metrix against unauthorized access or disclosure.

  • No Data Selling: We do not sell, trade, or rent any data retrieved from Google APIs to third parties for any purpose, including advertising.

5. Your Rights and Contact Information

If you have questions about this policy or our data practices, please contact us at: Tekkies Computer & Gadget Repair Email: tech@tekkies.store Website: https://www.tekkies.store